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FAQ


ACTAtek Certifications PDF Print E-mail
1. What are the certifications that ACTAtek is complied with?

FCC, CE & IP65, and RoHS certification

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ACTAtek TA (Time Attendance Software) PDF Print E-mail
1. Can we enroll users in a PC?

Yes, you can simply connect a USB Logiprint (External Fingerprint Reader) and a EMR (External Mifare Reader) to a computer and do the registration in front of the PC.

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ACTAtek Peripherials PDF Print E-mail
1. Can ACTAtek support barcode reader?

Yes, ACTAtek supports external barcode reader. Details about all connections and setup can be found at this page. If you have any other inquiry,please email us at .
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Smart Card PDF Print E-mail
1. What is the data that is recorded on to the card once the card is issued to the user?

User name, User ID, company code, branch code, department code, all fingerprint templates, user password.

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Networking Issues PDF Print E-mail
1. How do i access ACTAtek via a web browser?

i. Direct connection
Connect a cross LAN cable (black one which came with the box) directly in between a PC/notebook and an ACTAtek. Make sure you turn off the DHCP of your PC/Laptop and assign an Static IP  to your PC/Laptop, eg. 192.168.1.10. Open a web browser in your PC/Laptop and type in the IP address of the ACTAtek Terminal, which by default is 192.168.1.100, and you will see the login page.

ii. LAN connection
Connect a normal LAN cable(RJ-45) (white one which came with the box) in between a PC/Laptop and a hub. Open a web browser in your PC/Laptop and type in the IP address of the ACTAtek Terminal, which by default is 192.168.1.100, and you will get the login page.
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Primary & Secondary Setup PDF Print E-mail
1. If an ACTAtek Primary has to be replaced, and the new ACTAtek device is set up exactly as the original, will the secondary devices replicate the employee records to that of the Primary unit?

Yes, as long as the IP is set up correctly for the new Primary unit (i.e. it has to be the same as the replaced Primary).

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Fingerprint Issues PDF Print E-mail
1. What is the figure print template size?

Max 1K bytes, average 300 bytes, depends on the fingerprint image.

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Basics PDF Print E-mail
1. How many fingerprint image templates can ACTATek keep for each person?

ACTAtek stores upto a maximum of 7 fingerplate templates for each user, it can also take 3 or 5 templates depending on quality of finger.

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