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1. What are the certifications that ACTAtek is complied with?
FCC, CE & IP65, and RoHS certification
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1. Can we enroll users in a PC?
Yes, you can simply connect a USB Logiprint and a EMR (External Mifare Reader) to a computer and do the registration in front of the PC.
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1. Can ACTAtek support barcode reader?
Yes, ACTAtek supports external barcode reader. Details about all connections and setup, please contact us at support.hectrix.com. |
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1. What is the data that is recorded on to the card once the card is issued to the user?
User name, User ID, company code, branch code, department code, all fingerprint templates, user password.
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1. How do i access ACTAtek via a web browser?
i. Direct connection
Connect a cross LAN cable (black one which came with the box) directly in between a PC/notebook and an ACTAtek. Make sure you turn off the DHCP of your PC/notebook and assign an IP for it, eg. 192.168.1.10. Open a web browser in your PC/notebook and type in the IP address of the ACTAtek, which by default is 192.168.1.100, and you will get the login screen.
ii. Connect in LAN
Connect a normal LAN cable (white one which came with the box) in between a PC/notebook and a hub. Open a web browser in your PC/notebook and type in the IP address of the ACTAtek, which by default is 192.168.1.100, and you will get the login screen.
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Primary & Secondary Setup |
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1. If an ACTAtek Primary has to be replaced, and the new ACTAtek device is set up exactly as the original, will the secondary devices replicate the employee records to that of the Primary unit?
Yes, as long as the IP is set up correctly for the new Primary unit (i.e. it has to be the same as the replaced Primary).
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1. What is the figure print template size?
Max 1K bytes, average 300 bytes, depends on the fingerprint image.
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1. How many fingerprint image templates can ACTATek keep for each person?
ACTAtek stores upto a maximum of 7 fingerplate templates for each user, it can also take 3 or 5 templates depending on quality of finger.
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Resources 
